Distributors – Placing an Order with us

The Harloff Company is committed to supporting our distribution partners with an accurate and timely order placement process. In order to be sure we fulfill your expectations we have established the order requirements shown below.

PLACING YOUR ORDER

  • Orders can be received by fax, mail, email, or sent EDI with established partners.
  • All distributor orders must be in hard copy. No phone orders will be taken.
  • Orders must use or reference Harloff product numbers
  • Orders for painted product must specify a color to be considered complete and entered for production.
  • Please reference any Harloff quote numbers
  • Ship-To address should include Facility Purchase order number and name of person requesting product if known
  • Any and all special instructions such as Rush requests, restricted delivery times, preferred carriers, etc. need to be on original Distributor Purchase Order
  • Order acknowledgments will be sent within 24 hours to confirm details of order, i.e. products ordered, pricing and estimated ship date.
  • All customer changes to purchase orders must be confirmed by hard copy to Harloff prior to order production.
  • All orders are subject to credit review and may not be shipped if account is past due.